Hi, thank you for your review. We have a quality control process in place before sending out our items; however, we will certainly pay closer attention to this.
We’re sorry to hear about your experience. It’s a shame we didn’t have the opportunity to assist you before the review was posted, as we are always happy to arrange an exchange or refund when our products have issues. Our goal is to make things right for our customers, and we’re always here to help.
